Privacy Policy

At Momentra, we believe your memories are private. This Privacy Policy describes how we collect, use, and safeguard your personal data when you use the Momentra mobile application and website. We are committed to transparency, data minimization, and providing a secure framing experience.

1. Information We Collect

Momentra is designed to prioritize user privacy. The vast majority of our photo processing, frame editing, and rendering features occur directly on your local device. We do not transmit or upload your photos to our servers.

A. Photos and Camera Access

We require camera and storage permissions to allow you to take new photos and select existing ones from your device gallery. All image editing, previewing, and processing happens locally on-device. We never see, access, or store your photos on our servers.

B. Limited Technical Telemetry

We may collect minor, aggregated, and non-personally identifiable telemetry to monitor app performance, identify crashes, and ensure system stability. This includes data such as operating system version, device model, and aggregate feature usage statistics.

C. Support Communications

If you contact our customer support team directly, we will receive your email address and any additional information you choose to provide. This information is used strictly to resolve your requests and is deleted afterwards.

2. How We Use Your Data

We use the limited information we collect exclusively to:

• Operate, maintain, and update the Momentra application.
• Debug crashes, improve stability, and address performance problems.
• Respond to user inquiries, troubleshooting reports, and general feedback.
• Comply with applicable legal requirements or obligations.

3. Data Storage & Security

Because Momentra processes photos locally, we do not store your images. For any telemetry or support records we collect, we implement standard industry measures to prevent unauthorized access, alteration, disclosure, or destruction of your information. Your support records are retained only as long as necessary to resolve your requests.

4. Third-Party Integrations

We may utilize analytics services (such as Google Analytics or Firebase) to track aggregate usage trends. These analytics suites collect anonymized, non-identifying telemetry which is subject to their respective privacy guidelines. We do not sell or trade your data with advertiser networks.

5. Children's Privacy

Momentra is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.

6. Changes to This Policy

We may update our Privacy Policy periodically to reflect changes in our app's features or data management protocols. We will notify you of any revisions by updating the "Last Updated" date at the top of this page. We encourage you to review this page periodically for updates.

7. Contact Us

If you have any questions or feedback regarding this Privacy Policy, please reach out to us at info@momentracam.com.